Booking Terms and Conditions

for Quality Beach Rentals

We want to make your stay in a Quality Beach Rentals' property as enjoyable as possible and we assure you that we will be working hard to do this. However, you will understand that to allow us to do this and also to maintain the standards of the properties for you and for future guests, we have to have some rules. Ours are based upon accepted industry practice and normal careful use of the property.

Terms and Conditions

By paying the deposit you, the guest, have offered to rent the property described on the website from us, Quality Beach Rentals, acting as agent for the owner of the property, upon these terms and conditions.

Easy Information

Check In Time: Any time after 2pm

Check Out Time: Any time prior to 10am

When booking a property, 50% deposit is required immediately to secure the booking. This can be paid via bank transfer or cheque/money order.

The balance of rental owing must be paid in full at least 14 days prior to arrival.

Tenants must bring their own sheets, towels and pillowcases. If the tenant is unable to bring these items, he/she can hire them from Quality Beach Rentals. HIre prices can be found on our website.You can also hire port-a-cots and highchairs if needed.

The property

The property is described in the Quality Beach Rentals web site (www.qualitybeachrentals.com.au) Please check the web site and the booking confirmation letter carefully. While every effort has been made to describe the property accurately, we do not accept responsibility for any differences between the description and the actual property.

Similarly, we are not responsible if the accommodation that you choose does not meet your chosen style. To reduce the risk of this happening, please study the description of the property on the Quality Beach Rentals web site prior to booking.

Bookings and Payment terms

We will reserve the property for your exclusive use during the rental period, provided that you pay the balance of rent owing no later than 2 weeks prior to arrival. If you don’t do so we will be entitled to assume that you have cancelled this agreement, will notify you accordingly and you’re deposit will be forfitted.

Payment by Cheque, Money Order or Direct Bank Transfer is welcome. We accept cheques provided we have 14 days to clear them.

Changes and cancellations

We understand that it is sometimes necessary to change a booking. Should you wish to do so we will try to fit in with your needs, but if we cannot and you cannot continue with this booking then you understand that the cancellation conditions will apply.

If you cancel in writing at least thirty days before the start of your rental we will refund all monies that you have paid minus a cancellation fee of 20% of total booking. If the cancellation is later than thirty days prior to rental commencement then you agree that we can keep the full amount that you have paid. However, if we can take a replacement booking we will refund to you an amount equivalent to the money received from that booking, less our reasonable administrative costs associated with your cancellation – 20% of total booking cost.

Availability of the property

We will make the property available for your use and in a clean and tidy condition at the start time and date shown in the booking confirmation letter. We reserve the right to substitute a similar property in the unlikely event that the property be unavailable for any reason. However, we may at any time cancel your booking if in our sole discretion there are reasons which require us to do so. If this happens we will give you a full refund of all monies that you have paid and we will have no further liability to you.

You agree to leave the property in a clean condition. If you fail to do this, we may impose a cleaning charge. You may not remove anything from the property that was there on your arrival. We have an inventory of all contents of the property.

Failure to vacate the property by the required departure time, will incur extra costs.

When you leave, you will take all your rubbish with you. We ask you to do this as Venus Bay has no rubbish collection. There is a transfer station situated in the first estate of Venus Bay where you can dispose of your rubbish when you leave.

Please also ensure all heating and cooling, electric blankets, appliances, burners and lights are switched off.

We will inspect the property after your rental finishes. You agree that you will pay for any damage to the property beyond normal wear and tear, or any losses, or excess cleaning required as a result of your use. You will also pay our costs in arranging for these.

Smoking

You agree that you will not allow smoking inside the property at any time.

Number of Guests

You agree that you will not have more guests to stay in the property at any time during your rental period than the property has specified it sleeps. This includes the grounds of the property. Caravans are not allowed in the grounds without prior written permission.

Children

We certainly welcome children to our Quality Beach Rental Holiday Homes, However some properties are not suitable for children under five years old. If you have children under five years old, please check with us prior to booking that the property is child friendly. If you chose to bring your child to one of our properties you do so entirely at your own risk.

Pets

You must not bring pets onto the property unless authorized by Quality Beach Rentals. You are entirely responsible for the behaviour of the pets and must not allow them to cause a disturbance or damage any part of the property. You must remove all dog faeces from the garden and surrounds.

Your other obligations  

You also agree that you:

• Will not part with possession of the property or assign this agreement.
• Will only use the property for the purposes of holiday accommodation and for no other purpose.
• Will be responsible for the property at all times during your rental including the times that you leave the property unoccupied. Please note that the insurance requires that all doors and windows be locked whenever you leave the property.
• Will make sure that any wood fires are always under supervision, or have fire-guards in place and are in a safe condition when they are left unattended.
• Will tell us immediately if you do any damage.
• Will not attempt repairs and shall be responsible for the consequences of unauthorised repairs.
• Will not take firearms onto the property.

Early termination of Rental

You agree that we have the right at all times to bring this agreement to an end and repossess the property without refund to you if:

• the property is incorrectly used so as to endanger the property and its occupants or any other property or life;
• you or any member of your party behaves in a manner which is likely to prejudicially affect our or the owner’s interest in the property or the goodwill of our business. This includes excessive noise or disturbance. We will give you only one warning of this.

Hire of Linen or Baby Goods

The tenant understand that during the period of rental of any of the baby goods listed for hire, that the safety of him/her and his/her guests and children is the tenants own responsibility and Quality Beach Rentals takes no responsibility for any injuries or deaths incurred whilst hiring these items.

All hire items are to be returned in the condition in which they were prior to the rental of these item. Should any of the items hired get damaged by the tenant, the tenant is responsible for replacing the item new for old.

Indemnities  

You agree to indemnify and hold us harmless against any loss or damage which arises out of the use of the property by you that is in breach of these terms and conditions or through negligence by you or any member of your party.

You understand that you will be liable for all consequential loss in addition to the usual remedies available at law including loss of income where the property is put out of operation and cannot be used for subsequent rental periods as a result of the breach of these terms and conditions by you, or as a result of negligence by you or any member of your party. You and the members of your party use the property at your own risk and neither Quality Beach Rentals nor the property owner accept any responsibility for accidents, injuries or death due to use of equipment whether provided by us, the property owner or by you. We are also not responsible to any person for loss or damage to any property, personal belongings or personal affects stolen from the property or damaged or otherwise lost during your rental period.

A CAUTIONARY NOTE

We take great trouble to provide you with a quality house and supporting services. We also do our very best to look after the interests of our house owners. The terms and conditions above are not onerous, and virtually all of our guests willingly and easily comply with them.

The terms and conditions make it clear that Quality Beach Rentals' holiday houses are not suitable for, nor available to, those who wish to act in a way that leads to noise and/or damage.

Have fun

Holidays are very precious in this very busy world we live in, Quality Beach Rentals hope you enjoy your well earnt holiday and have a safe and fun time, full of relaxation and laughter.